Returns & Exchanges
At Iroirocolors, we want you to love your new look, which is why we offer a hassle-free 30-day return policy for all unopened and unused beauty products. If your selection isn't the perfect shade for you, our team is here to help facilitate a seamless exchange or refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully place the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing