Frequently Asked Questions
Everything you need to know about Iroirocolors beauty products and services.
Are Iroirocolors products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Iroirocolors products are 100% cruelty-free and vegan, meaning we never test on animals and do not use any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally range between 10-21 business days.
What is your return policy for beauty products?
We offer a 30-day return policy. Due to hygiene reasons, we can only accept returns on items that are unopened, unused, and in their original packaging.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.